Preparing for the Worst – Set Your Manifest Backup

There’s no question that in 2017 we rely on tech heavily throughout all aspects of our lives. Here at Limo Anywhere, we live and breathe it. We are constantly striving to ensure our users have the best possible experience.  Unfortunately, when any interruption occurs, our reliance on tech is tested. However, there are steps you can take to ensure you are prepared before a problem occurs by setting up system backup emails.

Users can set this up under My Office>Messaging & Template Settings>Email Res Manifest tab.

LA 1

You can set how often you would like to receive these alerts. You can also add up to three email addresses to receive the manifest.

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For a more detailed step-by-step guide, check out our how-to on Zendesk. We also have a tutorial video on YouTube. If you are still having any issues with setting up your backup, please give us a call at 888-888-0302, option 2, or email us with your company ID at support@limoanywhere.com. One of our staff members would be happy to assist you.

While no one can anticipate everything that could possibly go wrong, we can at least help our users stay prepared. By taking these actions before there is an unexpected issue, you’ll have a backup in place and your drivers will know where they are supposed to be, even if access to Limo Anywhere is impeded.

 

 

8 qualities of an impressive employee

Before welcoming any new team members to your business, it's important to set employee standards. There are a number of traits that make the ideal candidate for any company. As you interview potential staff members, be on the lookout for someone who possesses the following qualities:

1. Leadership
Does the candidate seem like someone who will bring a lot of new ideas to the table? If he or she shows that the willingness to invest in the future of the company, Forbes contributor Ken Sundheim said the person will make a great fit.

2. Intelligence
The potential team member should have a great understanding of the industry. If he or she already knows a thing or two about your company, that's a bonus.

3. Confidence
A confident employee will take on the tasks and difficult issues other team members are not comfortable with.

A confident employee will show an impressive resume and discuss past work.
A confident employee will show an impressive resume and discuss past work.

4. Ambition
If the candidate has an ambitious personality, he or she will be more likely to come up with monumental ideas that help your company grow.

5. Integrity
If you don't hire a team of honest employees, your company could lose credibility. Find someone who has strong moral principles and will bring authenticity to your business.

6. Discipline-oriented
Every work day isn't going to be a piece of cake, and the interviewee needs to know that. According to the Houston Chronicle, an employee who is discipline-oriented is committed to the company and determined to complete assignments, rain or shine.

7. The ability to work with a team
Get an understanding of his or her past experience and find out how well he or she works with a team. Great social skills – with other employees and outside clients – are a must.

8. Focus-driven
A person who is self-motivated and thrives on proving other people wrong makes the ideal candidate, according to Inc. Magazine contributor Jeff Haden. An impressive employee is someone who is always willing to go above and beyond for the company.

3 tips to attract new customers this summer

One of the hardest parts of any successful limo company is customer retention and sales. While specific livery software can help improve the overall operations of your business, it will always take some extra finesse and skill to continue to grow your base. 

Thankfully, it is certainly possible. There are a number of tools and tricks you can use to keep customers coming in, especially as competition heats up in the space. Here are three tips to attract new customers to your limo company this summer:

1. Do some research
The first step toward a larger customer base is a bit of internal research. Specifically, you need to figure out exactly who your target audience is and what they want out of a limo company. While limos are desirable modes of transportation for several big events – proms and weddings, for example – they are still sought after in other areas. Figure out where this is by analyzing your existing customers that come to you year-round. Why are they using your company? Consider sending out surveys to current clients for some feedback. Learn what they like, and then you know what you can highlight in your marketing, promotions and sales efforts.

Looking at your business expenses is a great way to attract new customers.
Looking at your business expenses is a great way to attract new customers.

2. Review your finances
Believe it or not, an introspective look at your company's finances can actually help you attract new customers this summer. For instance, think about your margins. Where does your money go on a monthly or quarterly basis? How much are you investing in employee salaries and benefits? Fleet maintenance? Day-to-day operations? Odds are, there's an expense in there somewhere you can trim or cut. And once you find this expense, that means you now have a larger margin to in turn invest back into your sales and marketing efforts. And that is when you can start to bring in new customers.

3. Offer rewards and perks
Finally, one smart and simple way you can bring in new customers is with a bit of loyalty. Many top companies in all industries have rewards programs – you should as well. For example, you can have a program in place where repeat customers earn discounts. Or, you can host community events for return clients like potluck dinners or charity fundraisers. The possibilities are endless, but the overall message is that you value your customer base. Show them that. Once that happens, new customers will see the value of using your limo company over a competitor, and you'll start to grow this summer. 

4 savvy ways to boost employee engagement

Engagement is critical at top-tier limo companies – that’s why tools like limo dispatch software have become so useful over the years. With that said, what happens when you need to take engagement to the next level? You’ve got the tech basics down – your apps help you run your business from anywhere, at any time – but you know you need to improve the level of engagement your drivers and staff have with your business.

That’s where these four savvy ways to boost employee engagement come into play:

1. It begins with the boss
Think back to an old boss you had at the beginning of your career. Did you consider them a mentor? Were they good at doing their job? Odds are, you have some strong feelings about your previous supervisors, and for good reason. A manager can make or break a job. Therefore, you need to look inwards when you improve employee engagement. Senior leadership have to be supportive, active and engaged if they want their employees to follow suit. Create quality company values and embody them on daily basis. With this role model, it will be a lot harder to cultivate engaged employees within your limo company.

“Remember – engagement starts at the top.”

2. Embrace ideas and change
Few people know your business better than the staff members and drivers on the ground, working daily to deliver high-quality service to your customers. That’s precisely why you should listen to them. Engaged employees know that their voices are being heard. Many have great ideas to bring to the table, from new tech to benefits and rewards. Be comfortable listening to them and embrace what they have to say – this will only make them more engaged.

3. Reward production and quality
Most importantly, you need to actually reward great work – engagement is all about supporting quality, not just creating satisfied employees. For example, you can satisfy your team by paying them more. Will this grow your business? Will this create engagement? Perhaps, but probably not. Instead, you need to focus on top performers. Call out a job well done, highlight positive changes to your culture – connect high performance with your engagement, and you’ll show all employees a direction they should be striving toward.

4. Create a concrete strategy
Finally, you must build a strategy around engagement. Having a few ideas about what you want to do is a great first step, but you truly need to come up with a concrete plan to support your goals. Map out the benchmarks you want your employees to hit, any changes you want to see take place, and so on. Then communicate that clearly with your staff. This will give them clear insight into your expectations and what they can do to improve and become more engaged.

There you have it – four smart ways you can start building a culture of employee engagement within your limo company. Remember – these changes start at the top.


 

5 tips for saving energy in your limo office

While the majority of your business takes place on the open road, your limousine or livery operation likely still has an office or dispatch center, where staff members utilize limo reservation software and limo dispatch software to send drivers out on assignments.

One notable cost associated with running an office – especially if you are a small or startup company – is energy. The weather can be extreme in this country, with many areas experiencing long cold winters and hot humid summers. Extreme weather drives up the cost of heating and cooling, and that's not to mention the day to day costs of general electricity use.

Thankfully, there are a number of ways to use energy responsibly, in a cost-efficient and environmentally friendly way. So before you run that ac unit all summer long or keep the heating on high this winter, check out the list of five energy saving tips below:

1. HVAC maintenance
Your office will likely have a HVAC system that provides climate control throughout the year. Your HVAC system will be especially busy if your operation is located in a particularly warm or cold part of the nation. Given that HVAC systems are often working continuously, it's easy for them to suffer damage, wear or just generally become less efficient, which in turn could be costing you money. An effective solution, according to the U.S. Small Business Administration, is to reach a maintenance agreement with the HVAC provider. Such a contract means that an inspector will come out and assess your system before the summer and winter months to ensure that it's working properly. For this small fee you can make sure that you save a significant amount of money in the long run. 

2. Keep lights off
It can be tempting to keep certain lights on, especially at night to ward off criminals. It's also likely that you have a few employees that are more than a little forgetful when it comes to turning off lights. But as Small Business Trends pointed out, turning off lights is one of the easiest ways to start making a dent in that energy bill. A great way to make sure that lights go off when necessary is to install a lighting system that turns on and off automatically when people walk in and out.

3. Switch off equipment
While this perhaps isn't practical during the week, make sure that all of your electronics – computers, printers, microwaves in the kitchen – are switched off, at the wall, over the weekend and especially on holidays, Conserve Energy Future argued. This is because even though a computer may be switched off, it still uses energy if it's plugged into the wall.

Switching off all outlets is an easy way to lower your energy bill.
Switching off all outlets is an easy way to lower your energy bill.

4. Keep temperatures reasonable
Just because it's boiling hot outside doesn't mean that your office needs to turn into the Arctic. Similarly, if it's cold out you don't necessarily need to crank the heat up to tropical levels. Select a temperature that is reasonable and then ask staff to dress accordingly. For example, an extra layer may be needed in the winter to stave off the chill and conversely your dress code may need to be relaxed in the summer, to accommodate for the warmer temperatures. An ideal room temperature is around 70 degrees Fahrenheit – anything higher or lower, in any season, can add to your bill. Indeed, Conserve Energy Future noted that by adjusting your temperature by just one degree higher or lower than normal – contingent on the season – can save you almost 10 percent on your bill each year.

5. Keep windows closed
This should be a no brainer, but you'd be surprised how many employees will crack open the window for some fresh air. When your HVAC system is running, ensure that all windows remain closed at all times. Loss of heat and cool air through windows makes your system work harder, using more energy in the process, subsequently placing a strain on both the environment and your wallet.