Client Spotlight: Adam Shonting – Exec. Transportation of Nashville

Editor’s Note: Client Spotlight is a recurring feature on our blog. In it, you will meet fellow operators, learn about their business, and gain valuable insights into using Limo Anywhere to its fullest capacity.

To be featured in Client Spotlight, please contact [email protected].

 Adam Shonting Exec Trans of Nashville

 Adam Shonting – Executive Transportation of Nashville

Adam started his company in 2016 and hasn’t looked back since! Before opening Executive Transportation, he was the General Manager of a Humane Society. He saw that the ground transportation industry in Tennessee was booming, and he dove in head first.

Though he is still a small operator, he has strategically developed a network of other single-driver operators that he trusts to provide the same level of care as he does, and they now operate as friends and local affiliates, which allows them to call on each other to share vehicles and work. Executive Transportation is based in Nashville and services all of Central Tennessee, Southern Kentucky, and Northern Alabama.

With Tennessee’s tourism booming, ET of Nashville caters to a lot of retail customers as well as some corporate. Looking to the future, Adam would love to expand the affiliate work they do. “Any clients that affiliates send my way will receive true Southern hospitality. All of our drivers are from the area and know it well, they know the history, they know all the best places to go and things to do, and they know the easiest and most efficient ways to get where they need to go. I personally ensure that our affiliates are represented well and that any client who comes into contact with our company feels like a true VIP,” says Adam.

What Adam loves most about Nashville is the music. Seven days a week, you can find concerts or live music pretty much anywhere you go. Officials shut down Broadway (the main street though downtown) several times a year to host events, concerts, and festivals. It’s a vibrant and welcoming atmosphere.

Adam has been with Limo Anywhere for about 8 months. When he first launched his business, he couldn’t wrap his mind around needing a reservation software. A good friend of his who has been in the industry for many years switched to Limo Anywhere and loved it. Adam took note of all the system capabilities and realized he couldn’t expand his business without it.

Limo Anywhere became an invaluable tool for him. Adam does reservations on his own, and he is able to easily assign trips to his network of drivers from the DA App. He also loves how well Limo Anywhere integrates with his website. The ability to give his customers a real-time price quote has been his most successful tool for growth. He loves that users don’t need to call in, which saves him time, and his clients have raved about how easy it is to make reservations.

When we asked him what advice he could offer to new users, he said, “Take advantage of the set-up sessions! I put it off for the longest time, but Limo Anywhere kept hounding me to schedule my session and I was so thankful for it. I also love the Facebook User Group and the help button that’s right in the software and links you to FAQs. The support is amazing.”

In the next five years. Adam sees his company continuing to grow. He hopes to add to his already-growing fleet, hire office staff, and learn more about Limo Anywhere and how he can use it to grow his business. He’s been taking advantage of the incoming work sent to him from GroundLink as well. He loves that GroundLink is responsible and that there’s such a strong emphasis on Duty of Care for trips sent his way.  It helps him stay on top of his game as an operator for his clients.

Adam, we’re excited to be part of your journey as you take on Nashville and beyond!

Client Spotlight: Mike and Marlo Denning, Elegant Limousines

Editor’s Note: Client Spotlight is a recurring feature on our blog. In it, you will meet fellow operators, learn about their business, and gain valuable insights into using Limo Anywhere to its fullest capacity.

To be featured in Client Spotlight, please contact [email protected].

elegant limousines

Client Spotlight—Elegant Limousines

Background

Elegant Limousines of Daytona Beach, Florida, has been serving north and central Florida–Orlando, Jacksonville, Daytona, and Port Canaveral–since 2006. Starting out as a small, one-car operation, they have now grown to a seven-car, full luxury transportation service. Their fleet includes stretch limousines, stretch SUVs, luxury sedans, SUVs, and Transit High Top Limos.

Company Philosophy

Elegant Limousines is committed to customer service and consistent quality, and that commitment has made them the company of choice for affiliates seeking a professional partner in Daytona Beach. They are grateful for the support of customers and industry partners and will continue to offer the same excellent customer service and luxury vehicles that have made them successful.

Elegant Limousines and Limo Anywhere

Elegant has been a LA client for four months. After years of using the same outdated online booking system, owner Mike Denning was introduced to Limo Anywhere at the LCT show in Las Vegas. Mike was impressed with the LA representative who spent over an hour explaining how the system works and providing options tailored to their business. The integration was expertly managed by LA staff members, and Elegant Limousines intends to remain a customer long term, citing the stellar customer service as an important selling point.

Limo Anywhere Features

Owner Marlo Denning reports that the LA software and app are extremely user friendly and reliable. She also notes that having a code embedded on Elegant’s website helps keep customers there instead of redirecting them to another site. Limo Anywhere’s top-notch customer service does not stop after the software is installed; Marlo calls the support “unbelievable” and says that any issue that arises is resolved right away.

Using Limo Anywhere

At Elegant Limousines, the office staff relies heavily on LA’s reservation system. Chauffeurs use the Driver Anywhere app to update statuses and communicate with customers, affiliates, and office staff. Marlo notes that LA has been a huge asset to Elegant Limousines, particularly in the way they make and receive reservations. She also appreciates the easy-to-follow nature of the Driver Trip Sheet.

Limo Anywhere Tips

Marlo suggests joining the Limo Anywhere Software Group on Facebook for support, suggestions, and helpful tips.

Thank you, Marlo and Mike! Knowing we are an asset to your business is incredibly rewarding.